Fast and Secure Delivery:
All printing and shipping is handled by The Print Store in London. Prints will be shipped worldwide from their UK studios.
Standard Flat Rate worldwide shipping is free of charge and typically takes 7-15 business days depending on your location. Please note that while shipping is free of charge, you will be responsible for any local tax duties.
Prints are shipped in either a reinforced packaging tube or crumble proof packaging to ensure damage-free delivery.
Delivery Time: Orders usually ship out within 72-hours of your purchase, and will usually arrive within 7-15 business days depending, of course, on your location!
Please contact me directly at email if your print has not shown up and I’ll ensure that it gets to you!
Estimated Average Shipping Times.
- Europe: 7 Business Days
- USA & Canada: Up to 15 Business Days
- Rest of the World: Up to 15 Business Days
Sustainability Measures and Carbon Neutral Print Process:
We are very proud to say that my prints are sustainably packaged and carbon neutral from end-to-end of the production cycle. This was only made possible by the amazing efforts of our print studio partner The Print Space UK, who have worked incredibly hard to carefully inspect every stage of their printing and shipping process. We would suggest you read more about their sustainability measures here.
Our Fine Art Paper Process:
- Carbon neutral printing process by The Print Space UK
- Sustainably sourced paper
- Recyclable packaging and envelopes
- Recyclable cardboard stiffeners to protect your print in straits
- Paper table made from 100% recycled fibres
- Recyclable bio-polyethlyene frame protection
- Biodegradable bubble wrap
Our photographs are printed on Hahnemühle Fine Art Photo Rag.
100% satisfaction guaranteed. If you are not satisfied we will happily replace your print order after the old one has been torn up and recycled as well as the certificate.
All prints are standard ratios for easy, universal framing options. We will provide you recommendations for larger prints of where to get UV museum quality acrylic glass and custom frames for an affordable price. See the sizing guide here.
You can pay via PayPal and Shopify Credit Card Payments.
Both use a secure 256 bit encryption service and are 100% safe and secure.
If you’d like to pay directly with a credit card, our store is partnered with Shopify Payments. You’ll be directed to the following page to process the payment for your order.
Exchanges and Returns:
I am truly confident that you will love your print(s). They will uphold the test of time and they will be a statement piece for your home or office. Straight refunds are not accepted as these are limited edition prints, however in the event that you’d like to exchange your print for a different not of qual value, you’ll have 15 days to contact us from the date of delivery to arrange the exchange. You’ll just need to cover the shipping charge. You will need to contact me at firstname.lastname@example.org within that time period.
The print tube shipping packaging are extremely tough and are capable of surviving the roughest of shipping journeys, over in the rare event that your print arrives with any kind of damage, we will gladly replace it for you completely free of charge. We will need to have video or photo evidence of the art work destroyed then recycled in order to process your replacement.
In order for this to happen, just send an email with an image of the package, print and certificate of authenticity as well as the order number to email@example.com and we will get the replacement arranged for you right away.
We will happily cover the return shipping for any damaged orders and the subsequent replacement print. Our goal is to make you 100% satisfied.
Certificates of Authenticity & Edition Numbers:
The entire print series has a limited edition quantity in each size. You can see detailed information on the editions on the product pages. Once the prints sell out in each size and edition, they will never be available again. This is it and we will need to get to work to produce other prints!
Each print comes with a unique certificate of authenticity.
It provides the name of the image, the edition number, production date, certificate number and a hologram authentication patch that is matched by a unique number on both the print and certificate.
For any additional enquiries, please email us at firstname.lastname@example.org